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About PSR

Through our Total Talent Solution, we help public sector organisations access the right skills and services across all areas of their workforce needs.

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Who we are

As one of the world’s leading total workforce solutions providers, AMS supports over 120 global organisations. We build and optimise workforces that are resilient, inclusive and future ready, enabling customers to thrive in an environment of constant change. We manage the Public Sector Resourcing (PSR) for and on behalf of Government Commercial Agency (GCA) and through one trusted framework, we help public sector organisations access the skills and capability they need to deliver vital services across the UK.

Our governance, data and user‑centred design sets PSR apart. Every process is designed to be intuitive and consistent for hiring managers, candidates and suppliers alike, supported by experienced workforce specialists and underpinned by a diverse and collaborative supply chain, enabling the public sector to hire better, faster and fairer and every engagement drives measurable social value.

About the PSR framework

Key facts
1

AMS is the supplier appointed as the Managed Service Provider for PSR​.

2

The contract was awarded to AMS in February 2024. AMS also managed the previous PSR framework from January 2018 to 2024.​

3

The contract runs until 2031.

4

PSR is one of GCA’s largest frameworks recognised across the people pillar in central government.

Key Benefits of the PSR Framework

Simple & Compliant hiring in line with Cabinet Office Controls

Governance, Control &  Spend Management

Help triage best routes to market

Dedicated Relationship Management Team 

Supplier Relationship Management

Underpinned by Continuous Improvement

Clear information on costs, performance and spending

New user-focused tech and marketplace 

Cost reductions from PSR framework

Social Value Focus

Our role is to help public sector organisations access the talent they need to deliver vital services quickly, fairly and with confidence. We work as a trusted partner, combining deep public sector expertise with practical solutions that are transparent, inclusive and designed around real delivery challenges.”

Melanie Barnett | PSR Managing Director

Our Services

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Professional Contingent ​Workforce

At PSR, we help our customers address their short and long-term workforce needs UK-wide, supporting over 100 government organisations, executive agencies, arm's length bodies, blue light services, universities and local authorities.

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Admin & Clerical Contingent Workforce

Brook Street are strategic partners on the PSR framework covering Administration & Clerical hiring across all contracting authorities. Currently managing 9,000 temps, mainly within Home Office, Ministry of Justice & HM Revenue & Customs.​

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Permanent Recruitment​

Permanent Recruitment Solutions support both civil service and wider public sector hiring needs, covering all roles and skillsets. Focused on attracting and sourcing talent using the latest market intelligence and technology, the service also spans the full recruitment lifecycle - including vetting, market insights, assessment & selection and more.

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Skills Academy

In addition to professional contingent hiring for Digital and Data roles, the PSR Skills Academy offers customers access to a 'work-ready' talent pool of skilled Digital and Data workers, helping to bridge the digital skills gap.

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Recruit, Train, Deploy​

The Recruit, Train, Deploy (RTD) service line has been gaining popularity as a strategic recruitment solution that allows customers to design and build their future permanent workforce in predominantly skills shortage areas.

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Statement of Work ​

Through our Statement of Work (SoW) solution we manage the procurement, contract management, and payment of all professional services.

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Resource Augmentation

Resource Augmentation (Res Aug) is a comprehensive procurement services solution provided by PSR's commercial team. It enables our customers to integrate external professionals into their teams and projects, addressing urgent needs and dynamic workload demands.

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Campaign Management

Comprehensive campaign management for high-demand scenarios, offering a total workforce solution through expert guidance, thorough oversight and seamless project coordination—potentially spanning multiple service lines.

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Vetting Services

Robust pre employment screening carried out through a compliant, efficient, end-to-end process to ensure candidates meet all required security and eligibility standards before starting.

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Advisory Services

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Awards and Recognitions

PSR takes home two awards at the APSCo OutSource Awards for Excellence 2025
Mel B Leader of the Year APSCo OutSource Awards for Excellence 2025
PSR wins MSP of the Year at the APSCo OutSource Awards for Excellence 2024
PSR's Managing Director, Melanie Barnett, has been named on the prestigious Staffing Industry Analysts Staffing 100 Europe list
AMS wins DEI Award at the TIARA Talent Solutions Awards 2024

See what the PSR framework
can do for you

Connect with our team to discuss how our services can strengthen your workforce strategy.

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