Admin & Clerical Contingent Workforce

Through our key partner Brook Street, we hire admin and clerical professionals.

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Admin and Clerical Workforce

​The administrative and clerical profession is the backbone of organisational efficiency, providing vital support to ensure smooth operations and seamless workflows. If you’re a professional in this field, you’ll be able handle a wide range of tasks, from managing schedules and coordinating meetings to handling correspondence and maintaining records.

With a keen attention to detail, organisational skills, and multitasking abilities, you keep processes running smoothly and contribute to the overall success of the organisation. Your dedication to accuracy, efficiency, and professionalism helps streamline operations, enhance productivity, and facilitate the achievement of business objectives.​

Brook Street

Brook Street are strategic partners on the PSR framework covering Administration & Clerical hiring across all contracting authorities. Currently managing 9,000 temps, mainly within Home Office, Ministry of Justice & HM Revenue & Customs.​

Governance:​

The relationship between Brook Street and AMS is supported by a PSR Key Partner Relationship Manager, managing all aspects of process and governance as well as escalations.

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How we’re supporting our customers through Brook Street

Westminster in the daytime

UKSV & the Cabinet Office

UKSV approached Brook Street to help them fill 100 vacancies, with security clearance and IT equipment, in a very short timeframe. Brook Street and AMS worked closely together to present a full delivery plan – and despite changing intake deliverables – and were able to meet their deadlines.

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aerial view of people in conversation

HM Revenue & Customs

HMRC approached PSR to support the supply of 800 Customer Service Advisors to meet the demands for the HMRC contact centres, involving a rapid response to recruit these workers within 6 weeks. After launching a national campaign and drawing on existing talent pools, all workers were in post within the necessary timeframe.

Read the full case study