Admin & Clerical
Contingent Workforce

Fast, reliable access to skilled professionals who support the smooth running of public services.

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Admin & Clerical Talent That
Keeps Government Moving

Admin and clerical professionals are the engine behind efficient government operations. From managing information to coordinating essential activities, they ensure teams can focus on delivering for citizens.

Through the PSR framework, organisations can quickly and confidently access experienced workers who bring structure, accuracy and pace to busy environments, helping departments stay responsive, organised and efficient.

Benefits

Rapid access to trusted talent - Large, ready to deploy talent pools matched to your operational needs.

Consistent quality across all admin & clerical roles - Professionals with proven experience supporting high volume, high pressure public sector environments.

Fully compliant, framework aligned hiring - All vetting, checks and onboarding delivered through streamlined processes.

Flexibility to meet changing workload demands -
From short term cover to large scale programmes

Strong governance and service assurance

How it works

Share your requirements

Tell us what skills, experience and support your team needs.

We match you with the right professionals

Our admin & clerical specialists are sourced through our strategic partner, Brook Street, ensuring breadth, quality and speed.

Straightforward onboarding

All checks and compliance are handled through the PSR framework for a seamless start.

Ongoing service management

We provide continuous monitoring, governance and support, keeping delivery smooth throughout the assignment.

Our Admin & Clerical Delivery Partner

Admin & Clerical roles are fulfilled through our key partner, Brook Street. With over 30 years’ experience recruiting for the Public Sector, Brook Street is one of the UK’s largest suppliers of administration and clerical contingent workers. As a trusted partner on the Public Sector Resourcing (PSR) framework, Brook Street manages up to 11,000 contingent workers across government on any given day, ensuring consistent, compliant and reliable delivery at scale.

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How we’re supporting our customers

UKSV & the Cabinet Office

UKSV approached Brook Street to help them fill 100 vacancies, with security clearance and IT equipment, in a very short timeframe. Brook Street and AMS worked closely together to present a full delivery plan – and despite changing intake deliverables – and were able to meet their deadlines.

Read the full case study

HM Revenue & Customs

HMRC approached PSR to support the supply of 800 Customer Service Advisors to meet the demands for the HMRC contact centres, involving a rapid response to recruit these workers within 6 weeks. After launching a national campaign and drawing on existing talent pools, all workers were in post within the necessary timeframe.