Support that puts you first
At PSR, we’re committed to creating an environment where every contractor feels supported, included and able to thrive. From accessible recruitment, Mental Health First Aiders, and wellbeing tools like Unmind, to dedicated check ins and our Reasonable Adjustments process, we’re here to make your experience positive, fair and empowering.
Search jobsGoing through your recruitment journey?
We’re also committed to inclusive and accessible hiring, using WCAG‑compliant technology, clear communication standards and specialist DEIB partners. Whether you need help, reassurance or simply want to understand what support is available, this page brings everything together so you’re never navigating your journey alone.
Your journey with PSR doesn’t end once you start an assignment. As a contractor, you have access to a comprehensive range of wellbeing resources designed to help you feel informed, confident and cared for throughout your time with us. This includes access to the Unmind wellbeing app, support from trained Mental Health First Aiders, and a robust Reasonable Adjustments process to ensure your needs are met.
What's available to you
Unmind wellbeing app – instant access to mental health and wellbeing tools.
Mental Health First Aiders – confidential support from trained professionals.
Wellbeing check ins – surveys and touchpoints to make sure you're doing okay.
Reasonable Adjustments support – tailored adjustments from application to in role.
Accessible recruitment – inclusive job ads, WCAG compliant technology and DEI focused processes.
Disability Confident & Armed Forces Covenant - Eligible disabled candidates, veterans & military spouses who meet the essential criteria for a role are prioritised for review in line with customer commitments.
Clear, jargon free communication – simple, inclusive updates you can trust.
Wellbeing resources & guides – easy to access advice, tools and signposting.
Safe, compliant processes – strong data protection and safeguarding throughout your journey.
A voice that matters – opportunities to share
feedback that shapes future improvements.
Inclusive Hiring Commitment
Where our customers are signatories of the Disability Confident Scheme and/or Armed Forces Covenant, we are committed to ensuring that disabled candidates including those who are neurodivergent, ex-service personnel and military spouses who meet the essential criteria for the role are prioritised for review.
Learn moreCareers support for disabled candidates
Access tailored, accessible careers guidance through our AMS Diversity & Inclusion Alliance partner Evenbreak.
Their team of career professionals, all with lived experience of disability, offer expert, relevant advice to help you move forward with confidence.
Reasonable Adjustments
We offer a comprehensive Reasonable Adjustments process to support candidates who need it throughout recruitment, onboarding and into assignment. You can tell us about any adjustments you require in the Reasonable Adjustments section of your application form.
If you prefer an alternative method of communication simply let us know, and our sourcing team will arrange this for you. If you’re applying through a recruitment agency, please inform them of any adjustments required and they will liaise with PSR on your behalf.
I found the process brilliant and I really am an advocate of it. I’m sure lots of candidates will be grateful for it.”
Anonymous Contractor regarding our Inclusive Hiring Commitment
Wellbeing Guidance
A guide to the wellbeing support available to contractors, plus some useful links to further information and guidance.
Learn moreUnmind
Your wellbeing is our priority. As a PSR contractor, you’ll receive access to Unmind, a leading wellbeing app designed to help you manage and maintain positive mental health through a range of preventative tools and resources.
Our Admin & Clerical workers are supported by measures provided by Brook Street.
Mental Health First Aider Progamme
Providing confidential support and guidance for our contingent workers.
At PSR, we understand that mental health is just as important as physical health, that's why we provide access to trained Mental Health First Aiders for all of our contingent workers.
You can contact the PSR Mental Health First Aiders team using the contact details below:
T: 0203 6211596
E: PSRMHFA@weareams.com
Please note that our Mental Health First Aiders will need to validate your eligibility for this service as a current PSR contractor however there will be no record of the validation or conversation within our systems. All details remain completely confidential.
The Five Ways to Wellbeing
My role is to advise and guide the PSR team, our tailored supply chain and customers on best practice when it comes to identifying, engaging and selecting talent from underrepresented groups. I’m committed to advancing equity in recruitment, helping our customers deliver on their commitments under the Disability Confident Scheme and Armed Forces Covenant and ensuring DEIB remains a priority on everyone’s Agenda.”
Natalie Taylor, Diversity Specialist, PSR
User Experience Committee
We have a dedicated team within the PSR framework focused on continuously improving the candidate experience.
Your Feedback Matters
Throughout your journey with PSR, you will have multiple opportunities to provide feedback via our sentiment capture technology. This feedback is reviewed by our dedicated team and will help shape the future of our candidate and worker experience.
Need support or have a question? We’re here to help.
Get in touch with our team for guidance, wellbeing support or help with your assignment.